Welcome to Neiss Wellness (India) Ltd

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802, DLH Park, Malad (W), Mumbai-64

phone +(91)-22-33243300

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Privacy Policy

Privacy Policy

NWIL is committed to ensuring the privacy of your personal information. We understand the importance of confidentiality and trust when handling personal and financial information. This privacy policy is designed to tell you about how we use and protect the information we collect from you.

Information Collection and Use
NWIL limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and mandatory to complete a purchase or provide a refund.

Information you provide: When you communicate with our team via telephone or email, you give us information on consent. That information may include your name, physical address, email address, telephone number, landline number, and other details like gender, occupation, and other demographic information. When you contact us through an e-mail, we obtain your IP address too.

Registration information: To purchase a product you have to first register with us. During this process, we ask you personal information, such as your name, local address, date of birth, gender, e-mail address, etc. The information collected is used to generate your account with us.

Transaction information: If you choose to use a credit or debit card for any of your purchases, we will collect your card information and zip-code, if necessary. However, we do not store your credit card information in your account or elsewhere.

Information given voluntarily: There are times when you may provide us information voluntarily. This occurs when you give us your feedback though e-mails, letters or telephone calls, return forms. We use this information to respond to your query and keep you updated on our new prospects.

Cookies: We use cookies and similar technologies to collect additional website usage data to improve our services. It enables us to recognise your device so you don’t have to give the same information repeatedly. Whether or not you make a purchase on our site, we have the ability to track the usage of our website, including the server from which the site was visited. This information gives us a better understanding of your preferences and how you interact with our services. It help us monitor the aggregate usage, web traffic, improve on-line experience, analyse trends and plan advertisements and promotions.

Information Protection
NWIL uses a variety of security technologies and procedures to help protect your personal information from destruction or unauthorised disclosure.

Besides electronic scrutinisation, we take appropriate physical and administrative steps to maintain the security and accuracy of the information we collect. Only bankable authorised personnel have physical access to our electronic security systems, database servers and password protections.

We do not sell, rent, swap or otherwise share your personal information with external organisations, such as advertising agencies or marketing companies. We only send out e-mailers, newsletters and other business information to those customers who have specifically signed up for our mailing list. No personal information you provide will be disseminated to a party outside of our organisation.

Transaction Security
We guarantee that every online transaction you make will be 100% safe. All credit card/debit card information you provide is transmitted through a secured technology and then encrypted within our databases. However, we do not store any of your credit card/debit card details in our database or in the account you have with us. We use this information only to process your orders.

Changes to this Policy
To abide with the current changes in regulations and to keep up with new developments and possibilities on the internet, we reserve the right at our discretion to make the necessary changes in our Privacy Policy. We request you to check this page periodically, as you are bound by these changes when visiting our website. The most current version of the policy will govern our use of your information and will always be at (website link).

How you can contact us
If you have any questions or comments relating to our website and/or the Privacy Policy, please write to us: helpline@neisswellness.com